Privacy Policy

At LIFTI, we value your trust. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

When you use LIFTI, we may collect:

• Basic details such as your name, email address, and phone number
• Travel-related information such as routes, dates, and preferences
• Device and usage data (IP address, browser type, interactions)

We only collect what is necessary to provide a smooth booking experience.

2. How We Use Your Information

We use your information to:

• Search and display the best flight options
• Process bookings (either directly or through our partners)
• Send booking confirmations, updates, or important alerts
• Improve our platform and user experience
• Prevent fraud and ensure security

3. Booking & Third-Party Services

LIFTI operates as a travel platform that may:

• Allow bookings directly within the platform, or
• Redirect users to trusted airline or travel partners

When you proceed with a booking, your relevant information may be shared with the selected airline or partner to complete the reservation.

4. Payments & Security

We take payment security seriously:

• Payments are processed through secure and trusted payment systems
• We do not store sensitive card details on our servers
• Additional verification may be required for security purposes

5. Data Protection

We use industry-standard security measures to protect your data from unauthorized access, misuse, or loss.

6. Cookies & Tracking

LIFTI uses cookies to:

• Improve website performance
• Personalize your experience
• Understand user behavior

You can disable cookies in your browser settings if you prefer.

We also keep our own usage analytics on the LIFTI website and app: the pages and screens you open, the routes and dates you search, the fares you select, the payment method you choose and when you are sent to a partner's website. This is linked to a random device identifier and, once you sign in, to your account. It never includes your name, email, phone number, passport or card details. We use it only to improve LIFTI, keep individual events for 13 months and never sell it.

7. Your Rights

You have the right to:

• Request access to your data
• Ask for corrections or deletion
• Withdraw consent at any time

For any request, contact us at info@lifti.io

8. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page.

9. Contact Us

If you have any questions or concerns:

LIFTI (LIFTI LINK SOLUTIONS SMC PRIVATE LIMITED)
Shop No. 4B, Al Bilal Plaza, Chandni Chowk, Rawalpindi
📧 info@lifti.io